Terms of service
OVERVIEW This website is operated by Heal Nova Life. Throughout the site, the terms “we,” “us,” and “our” refer to Heal Nova Life. Heal Nova Life offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - SMS MARKETING TERMS
By consenting to Heal Nova Life’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within our messages. You understand and agree that the primary method for opting out of our SMS program is to reply with specific keywords (such as ‘STOP,’ ‘END,’ ‘UNSUBSCRIBE,’ ‘CANCEL,’ or ‘QUIT’), or to use the unsubscribe link provided. We will also honor any other requests that clearly express your desire to opt out, including phrases like ‘please opt me out.’ We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any questions, please text HELP to the number you received the messages from. You can also contact us at support@healnova.life for more information.
We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your right to privacy is important to us. You can see our Privacy Policy [INSERT LINK] to determine how we collect and use your personal information.
Arbitration and Class Action Waiver Agreement
1. Arbitration
By using or purchasing Heal Nova Life products or services, you agree that any controversy, claim, action, or dispute between you and Heal Nova Life arising out of or relating to: (a) these Terms, or the breach thereof;
(b) your access to or use of Heal Nova Life’s website or the services or the materials; or
(c) any alleged violation of any federal, state, or local law, statute, or ordinance (each such controversy or claim, a “Claim”),
shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association in accordance with its applicable rules.
Arbitration is a form of dispute resolution in which parties agree to submit their disputes and potential disputes to a neutral third person (called an arbitrator) for a binding decision, instead of having such dispute(s) decided in a lawsuit, in court, by a judge or jury trial. The arbitrator is obligated to issue a reasoned award in writing, including all findings of fact and law upon which the award was made. The arbitrator shall not have the power to commit errors of law, and the arbitrator’s award may be vacated or corrected through judicial review by a court of competent jurisdiction. Each party’s attorneys’ fees, expert costs, and other costs and expenses incurred in connection with arbitration will be borne by the party incurring such costs and expenses.
2. Arbitration Procedures
Claims shall be heard by a single arbitrator. Arbitrations shall be held in [County, State, USA], but the parties may choose whether to appear in person, by phone, or through the submission of documents. The arbitration shall be governed by the Federal Arbitration Act (“FAA”) and by the internal laws of the [State], without regard to conflicts of laws principles. Any disputes in this regard shall be resolved exclusively by an arbitrator. If, but only if, the arbitrator determines the FAA does not apply, New York law governing arbitration agreements will apply. All disputes with respect to whether the foregoing mutual arbitration provisions are unenforceable, unconscionable, applicable, valid, void, or voidable shall be determined exclusively by an arbitrator, and not by any court.
3. Exclusion from Arbitration
Notwithstanding the terms of this Arbitration Agreement, you may choose to pursue a Claim in court and not by arbitration if you opt out of these arbitration procedures within 30 days from the date that you first purchase any of Heal Nova Life’s products or services (the “Opt-Out Deadline”).
To opt out, mail a written notification to:
[INSERT ADDRESS]
Your written notification must include:
(1) Your name,
(2) Your address, and
(3) A clear statement that you do not wish to resolve disputes through arbitration.
Your decision to opt out will have no adverse effect on your relationship with Heal Nova Life. You are responsible for ensuring Heal Nova Life’s receipt of your opt-out notice, and you therefore may wish to send a notice by means that provide a written receipt. Any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your Claim in arbitration.
4. Class Action Waiver
You and Heal Nova Life agree that you may bring or participate in Claims against Heal Nova Life only in your respective individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.
Unless both you and Heal Nova Life agree otherwise in writing, the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated and may not otherwise preside over any form of a representative or class proceeding.
Notwithstanding any other clause contained in this Agreement, any Claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void, or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator
SECTION 3 - ARBITRATION AND CLASS ACTION WAIVER AGREEMENT
1. Arbitration: By using or purchasing Heal Nova Life products or services, you agree that any controversy, claim, action, or dispute arising out of or relating to these Terms, your access to or use of our website or services, or any alleged violation of any federal or state law shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association.
2. Arbitration Procedures: Claims shall be heard by a single arbitrator. Arbitrations shall be held in [County, State, USA], but the parties may choose whether to appear in person, by phone, or through the submission of documents. The arbitration shall be governed by the Federal Arbitration Act (“FAA”) and applicable state laws.
3. Exclusion from Arbitration: You may choose to pursue a claim in court and not by arbitration if you opt out of these arbitration procedures within 30 days from your first purchase. To opt-out, send a written notification to [INSERT ADDRESS].
4. Class Action Waiver: You agree to bring claims against Heal Nova Life only in your individual capacity and not as part of a class, consolidated, or representative proceeding.
SECTION 4 - GENERAL CONDITIONS We reserve the right to refuse Service to anyone for any reason at any time.
Your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
SECTION 5 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION We are not responsible if information available on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk.
SECTION 6 - PRODUCTS OR SERVICES Certain products or services may be available exclusively online. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy [INSERT LINK].
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.
SECTION 7 - USER COMMENTS AND FEEDBACK By submitting comments, suggestions, or other content, you agree that we may use them without restriction. We have no obligation to maintain comments in confidence, to pay compensation, or to respond to any comments.
SECTION 8 - PERSONAL INFORMATION Your submission of personal information is governed by our Privacy Policy [INSERT LINK].
SECTION 9 - PROHIBITED USES You are prohibited from using the site or its content for any unlawful purpose, harassment, hacking, spreading malware, or any activity that violates laws and regulations.
SECTION 10 - LIMITATION OF LIABILITY Heal Nova Life, our directors, officers, employees, affiliates, and agents shall not be liable for any injury, loss, claim, or damages of any kind arising from your use of our services.
SECTION 11 - INDEMNIFICATION You agree to indemnify and hold Heal Nova Life harmless from any claims, including reasonable attorney fees, arising from your breach of these Terms.
SECTION 12 - GOVERNING LAW These Terms of Service and any disputes shall be governed by and construed in accordance with the laws of Bulgaria.
SECTION 13 - CHANGES TO TERMS OF SERVICE We reserve the right to update, change, or replace any part of these Terms of Service. Your continued use of the website constitutes acceptance of those changes.
SECTION 14 - CONTACT INFORMATION For any questions about these Terms of Service, please contact us at support@healnova.life.